Digital Marketing Executive
eSterling are a leading web design and digital Marketing agency based in Digbeth’s thriving creative quarter and we are seeking a bright, highly motivated individual to join our SEO team.
This is a fantastic opportunity for the right candidate to work with our large customer base, offering a clear career path in our well-established firm. We need a hard-working individual to become part of our Digital Marketing team and strive towards industry excellence.
You will have:
- A good knowledge of Digital Marketing, SEO and link building.
- Knowledge of Google Analytics, Webmaster Tools/Search Console, SEMrush and other SEO tools would be beneficial but aren’t required.
- Google AdWords and Analytics Qualifications would be beneficial.
- Good analytical skills and the ability to translate visitor and conversion data into succinct, meaningful reports for clients and colleagues.
- A keen interest in the industry and up-to-date knowledge of the latest practises.
- Knowledge of HTML 5, CSS and JS is beneficial.
- Excellent written and spoken English.
- Experience working with Wordpress, Magento, OpenCart and bespoke websites using CMS applications to manage SEO where applicable.
- Good interpersonal skills and confidence in your abilities.
- Minimum of 1-2 years’ experience managing SEO projects.
We are looking for a candidate who wants a long-term career and has the desire and energy to progress through the ranks. We reward hard work and are especially keen to hear from candidates with a good level of industry experience who are looking to take a step up in their career. Candidates will also have the opportunity to work closely with our Digital Marketing experts to improve and develop their existing skills.
Salary Depending on experience.
Telesales Executive
A fantastic opportunity has arisen for Telesales Executives to join a friendly professional team based in Birmingham.
You will predominantly be arranging meetings with prospective clients for our Internet consultants to visit.
We require hard working, self motivated staff with a desire to earn lots of money. Work with a determined approach and be target orientated and results focused. You must work well under pressure and have a passion for telesales.
The position is permanent, hours 9am - 5:30pm Monday to Thursday. Friday 9am – 1:00pm
Excellent Basic with uncapped commission structure with realistic OTE £25K.
Junior System Administrator / 1st Line Helpdesk Support
eSterling are a leading Web Design and Digital Marketing agency based in Digbeth’s thriving creative quarter and we are seeking a bright, highly motivated individual to join our Technical team.
This is a fantastic opportunity for the right candidate to work with our large customer base, offering a clear career path in our well-established firm.
Duties will include:
- Develop, support and improve infrastructure to meet the needs of the business.
- Active Directory - user creation and administration (Not essential)
- Knowledge of configuring and administering Hosted Exchange / O365 mailboxes.
- Remote Desktop technologies
- Basic networking – basic troubleshooting and maintenance
- Daily management of support tickets
- Daily Checks
- Compiling ad-hoc reports
- Resolving tickets to SLA
- On-site equipment support
- Taking calls and responding to emails from internal staff and clients and providing 1st/2nd line support
- Ability to coordinate across teams, working closely with peers to ensure the appropriate focus sense of urgency is applied to all issues
- Advanced skills in troubleshooting and analysis for the network, applications and systems
- Proactively contacting clients as a part of incident management (including Troubleshooting hardware\software issues)
- Escalation of issues to the system administrator
- Analysis and monitoring of site data feeds across various platforms
Requirements
The ideal candidate will have experience working in a support environment and will be able to prioritise work effectively.
- Friendly and approachable, with a real desire to learn and offer the highest levels of customer service.
- Strong interpersonal skills, with the ability to listen and really understand individual end-users
- Impeccable written and verbal communication skills.
- A confident, out-going communicator
- Problem analysis and solving
- Planning and organisation
- Attention to detail
- Teamwork
- Continual Service Improvement ethos
- Time keeping
- Technical documentation
Attributes
- Keen, cooperative, willingness to learn, enthusiastic and positive attitude
- Able to fit into an established team and complement the existing skill base.
- High level of ownership and tenacity with a can-do attitude, completer-finisher.
- Good technical knowledge with the ability to explain technical solutions/issues to both technical and non-technical customer
On top of a competitive salary, you can expect:
- Pension scheme
- Flexible Working Hours
- Relaxed working environment
- Childcare voucher scheme
Salary: National Minimum Wage - £16,000 dependant on experience
